Mercari item arrived damaged

Hi all! I'm a new seller on Mercari, ship

Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.How to let mercari know my item came damaged? When i go to the help option it doesn't give me the option to report item for damage or not as described? Archived post. New comments cannot be posted and votes cannot be cast. Don't go to help, go to your order in progress, then start a return request.Product arrived damaged help . Hello, this is my first time receiving a product and package damaged and I was wondering what I should do first. Do I first contact Mercari, the seller, or fedex, the shipping service used? ... I tried clicking on the “issue with item” button on the mercari app but I can’t find any option that’s about a ...

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To celebrate its 30th anniversary, a newly remastered version of the classic puzzle game Myst arrived today on iOS devices. To celebrate its 30th anniversary, a newly remastered ve...When my product arrived it was broken. The packaging was pretty flimsy. ... They will likely ask for pics of the package as well as the damaged items as part of their decision to issue a refund. ... The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this ...Business, Economics, and Finance. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. CryptoYes, here is the listing on Mercari Japan. After scrutinizing the photos more, I can see now that the button on the back that you press to open the battery compartment is damaged from a pen or pencil in the photo, whereas mine is clean. It's definitely a completely different unit. The only mention of damage is deterioration of the box with age.I shipped an item that was functional on shipping (candle warmer lamp). It was shipped inside molded styrofoam 1 inch thick that was then inside a box. It arrived not working. Mercari approved the return stating I can see it for parts. But if I get it back, I am getting it back in a condition different them how I shipped it.Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures.Contact mercari give them tracking info and a screen shot of buyers message stating its okay its after the three days and when it was shipped/cancled as long as it was shipped before the buyer canceled it should go in your favor. Reply reply. Julissaherna692. •.Sellers can cancel a transaction before shipping to the buyer if the item is damaged/defective or if they're unable to fill/ship the order. Here's how you can ...5,107 total complaints in the last 3 years. 1,711 complaints closed in the last 12 months. View customer complaints of Mercari, Inc, BBB helps resolve disputes with the services or products a ...69K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Item damaged in transit by USPS, arrived to buyer with a note saying USPS damaged it, Mercari claiming i am at fault due to insufficient packaging SELLING I'm looking to go on Twitter to talk to a real repas suggested by many users here ...Item arrived damaged. You must contact them through their app. There is no option for reporting a damaged item, and contact is only available by answering questions. There is no question about damaged items, you you never get to contact customer service. They apparently do not have an office in the US. I would not recommend buying through …17 votes, 13 comments. I'm so upset at this situation. Buyer purchased a NWT dress from me. Prior to purchasing, she was very concerned with fit, but…The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.'. I'm taking down all my listings. Even if Mercari is covering the shipping costs or the buyer is, I'm not wasting my time reselling things becausesomeonefound a better price by the time an ...The refund was approved and I sent it back out as I should because I received the wrong item. The item was out for delivery earlier this morning and I get a message saying that the return was successful, then another saying 'no such number' I had used the shipping label that I was provided from Mercari itself. I paid over $400 for this item.USPS + Mercari Lost, damaged, then returned my package. I'm so upset. This was my last sale before the fees were implimented, it was an expensive item, and I was gonna make BANK off it. Now I won't because the higher the price, the higher the fees Mercari impliments. NO ONE is going to buy my item now.Think about it logically for how damaged the box was and how minor the damage to the item was, considering that the shipping box was completely destroyed the item would have far more extensive damage if it was packaged improperly." But in my case the shipping box looked like it got ran over and the packaged item had a very minor dent in the corner.1. Examine the item (thoroughly) As soon as you receive a dented box or open a package only to discover broken merchandise, get to work. Take pictures to …How to claim for a damaged item. If you’re the sender of the item you can claim for damage online here. Please note that we can't accept claims for the following items: If you didn't buy the postage from us or you're not sure how the postage was paid, you should contact the sender of the item to confirm this or make a claim on your behalf.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... BUYING I bought some Funko Pops from a seller, but they arrived to me damaged because seller did not properly package it and used a pretty small box. Mercari accepted my request for return, and the package has been delivered back to the ...Mercari order arrived damaged Question Do I return it to the seller or file a claim with usps? I paid $215 for the book and it arrived with a few dents. My boyfriend said it's no big deal but it's an expensive book and this is damaged to me. Would this qualify for a return? I have been in search of this book forever and don't want to ...lastly is mercari good for buying designer, i want to purchase a alyx bagpack but i’m not sure if the site is good with such products, price seems fair, seller has good reviews but i don’t know if that necessarily means it’s legit. ... r/Mercari • Item arrived broken and this is the response from seller (Context in comments)

62K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... It also depends if items were shipped damaged or damaged in shipping, but Mercari will determine that based on photos and explanation that the buyer sends them. ReplyThe first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Freebies i included were damaged, but the actual item is fine. Vinted has allowed the buyer to keep the item and has refunded them too, but won't compensate me? 😑 ... Oradina necklace arrived damaged, refused refundIt’s not necessarily lost, it’s just not updating. What you need to do is start a missing package report with usps. That normally shakes it loose. Also let your buyer know that you’re keeping tabs on it. If your package truly does get lost and is never seen again, and you have a Mercari/ USPS label, Mercari will take care of it.PrettyFlyWhiteGuy22. • 2 mo. ago. In order to ship the missing figures, you will have to trust the seller to pay their own money to do so. And the item will auto rate after 3 days. The "right" way would be to send the shipment back, and then buy it again, only this time the buyer ships correctly. 3. Reply. Whateverwilldo.

Since Apple is an electronics retailer, lost or damaged packages can potentially mean big money down the drain. Thankfully, Apple has a policy to protect consumers, allowing any items that arrive ...Resell for long enough and your bound to get a few of these cases from time to time. In this video, I review a few current, not-so-fun cases where buyers rec...…

Reader Q&A - also see RECOMMENDED ARTICLES & FAQs. I'm brand new. I sold an item and wrapped i. Possible cause: Mercari just refunded my buyer for a $38 item without requiring a return?.

Mercari accepted my request for return, and the package has been delivered back to the seller yesterday at around 3:00PM, and on the listing page it says "wait 24 hours for the seller to receive the return" ... its already been over 24 hours, and I am still waiting for my refund, anybody else had to wait longer?UPS Damaged my item in shipping and mercari isn't even responding to my requests accurately . I sent an Xbox one console, pics of it working before shipment. I sent it, in its original packaging mind you, and buyer states it didn't work. ... On the Mercari sub, a lot of people remark better CS by contacting them via Twitter though I have not ...Part of my order was received damaged the issue is, I don't want to return purchase, I just want to know if I can get reimburse for the damaged items. So I made a purchase of a somehow big makeup lot and the buyer shipped it in a box with no other protection but a pieces of foam on the bottom and another one on top, so because of the poor ...

Purchase Protection means that you can request a refund if: You didn't receive your order. The product arrived damaged or different than described on the listing (example: the condition isn't accurate). The seller didn't follow their stated refund policy. The purchase was unauthorized.Damaged package. Seller used pieces of an old box to wrap a big bottle of cologne with barely any tape. ... r/Mercari • Item arrived broken and this is the response from seller (Context in comments) ... Just a rant. Some people on Mercari can be so infuriating, and the support team isn't helpful either. r/Mercari ...I am just wondering what I should do. I am the seller, the item arrived to the buyer damaged and I am fine with accepting the return on it. Based in what I have read about the Shipment Protection policy I feel like Mercari will be of no help with any reimbursement for the damage in transit, however...it will also be nearly impossible for the buyer to return it item without it getting even MORE ...

Posted by u/GamerOfZero - 2 votes and 1 com Unsure if I would take it because I don't wanna get banned on Mercari but it's the thought that counts. Last seller I asked for a refund was incredibly rude so this is a nice change. UPDATE 2: Mercari accepted the return and the seller has no hard feelings about it. Best case scenario and I'm surprised.Mercari does not return damaged items back to the seller. If the seller wants the item back and the item value is more than $200, the seller needs to provide Mercari with a shipping label within 3 days (72 hours). If an item is Lost in Transit and the seller has been reimbursed the maximum payout of $200 for all Mercari shipping labels, and up ... To provide sellers with peace of mind, we protectThe first and only subreddit for Mercari Often these fake buyers claim that they didn't receive the item and claim a refund. Other times they lie that the item arrived damaged and ask for a refund. 10. Mercari Favors Customers. When it comes to Mercari's terms and conditions, there is a bias in favor of the customer. Hi, im in the UK and just bought something of Vinted. It arrived d The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... I probably should've waited because an item was probably coming to me anyway, but I canceled the order (and seller accepted) and am now pending refund. ... (and seller accepted) and am now pending refund. Well, the package arrived and it's ... If this was the case, Mercari should let them keep the item, tFlockingFab. Buyer damaged the item to return it, Merca80K subscribers in the Mercari community. The first and only 5 days ago · Policy. Mercari’s Return policy reflects a balance between the needs of both parties to the transaction, the Buyer and the Seller. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the carrier-confirmed local delivery time (concerns raised outside of these channels may not be ... Mercari good example of Unfair Practices. the seller sent me the wrong item. Mercari rejected and refused to assist me saying I had to respond with photos within 24 hr. I asked Mercari 3 times where to send photo and received no response until it was to late. Terrible seller. Terrible company. Do not shop Mercari. Unfair practices. Dishonest ... Wow! Never use Mercari! A buyer claimed in a rev Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures.The eBay Community Hi everyone, I had a buyer tell me their item arrived broken. [7/ After you get your return back, if the bI'm sure this brand new seller is likely use to platforms That definitely will help in future with things arriving in one piece. If you sent it according to Mericari’s shipping, then call and let them know. Also, take pictures of how you packaged, I had to learn the hard way. Make sure they send pics of the broken item for proof .Policy. Mercari's Return policy reflects a balance between the needs of both parties to the transaction, the Buyer and the Seller. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the carrier-confirmed local delivery time (concerns raised outside of these channels may not be ...